Terms of service

OVERVIEW

This website is operated by Lisenen. Throughout the site, the terms “we”, “us”, and “our” refer to Lisenen. Lisenen offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the site or use any Services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) in your use of the Service.

You must not transmit any worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card details) may be transferred unencrypted and involve transmissions over various networks or modifications to conform to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section headers are for convenience only and do not alter these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information available on the site is inaccurate, incomplete, or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate sources.

Historical information may appear and is provided for reference only. We have no obligation to update any information unless required by law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any changes, suspensions, or discontinuances.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online. These items may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display colors and images as accurately as possible, but we cannot guarantee your screen’s accuracy.

We reserve the right to limit sales to any person, region, or jurisdiction. We may limit quantities or discontinue products at any time. Any offer made is void where prohibited.

We do not guarantee that product quality or Service results will meet your expectations.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may limit or cancel orders per person, per household, or per payment method. These restrictions may apply to orders using the same billing/shipping address.

If an order is changed or canceled, we may notify you using the email or phone number provided at checkout.

You agree to provide accurate account information and promptly update your details.

See our Refund Policy for additional details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input. You acknowledge that such tools are offered “as is” without warranties.

Your use of optional third-party tools is entirely at your own risk.

Any future new features or Services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or Services may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.

We are not liable for any harm or damages related to third-party products, Services, or content.

Review third-party policies carefully before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send submissions, creative ideas, proposals, plans, or other materials (whether requested or not), you agree that we may use them without restriction.

We are not obligated to maintain comments in confidence, compensate you, or respond.

We may monitor, edit, or remove unlawful, offensive, or objectionable content.

You agree your comments will not violate any rights, contain unlawful or harmful material, or mislead others.
You alone are responsible for your comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available here:
https://lisenen.com/pages/privacy-policy

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information may contain inaccuracies, typographical errors, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct errors or cancel orders at any time without notice.

We have no obligation to update information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Unlawful purposes
  • Violating regulations or laws
  • Infringing on intellectual property rights
  • Harassing, abusing, or discriminating against others
  • Submitting misleading information
  • Uploading viruses or malicious code
  • Tracking or harvesting personal information
  • Spamming, scraping, or crawling
  • Obscene or immoral activities
  • Interfering with security features

We reserve the right to terminate your use of the Service for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee:

  • uninterrupted or error-free service
  • accurate or reliable results
  • that defects will be corrected

You agree that the Service and all products delivered are provided “as is” without warranties of any kind, express or implied.

In no event shall Lisenen, our owners, employees, affiliates, agents, suppliers, or partners be liable for:

  • loss of profits
  • loss of revenue
  • loss of data
  • replacement costs
  • indirect, incidental, or consequential damages

Some jurisdictions do not allow these limitations; in those regions, liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Lisenen and its affiliates, partners, officers, contractors, suppliers, and employees from any claims arising from:

  • violation of these Terms
  • infringement of third-party rights
  • misuse of the Service

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, that portion shall be severed without affecting the enforceability of remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate your access to the Service at any time for violation of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on our website constitute the entire agreement between you and Lisenen.

Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Hong Kong, unless otherwise required by applicable consumer protection laws.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the current Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms.
Continued use of the site constitutes acceptance of such changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be sent to: